Frequently Asked Questions
Everything you need to know about your order and our products.
When will my order be shipped?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.
How can I track my package?
Once your order leaves our warehouse, an email containing a tracking link will be sent to the address provided during purchase. You can also track it via your account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What should I do if my item arrives damaged?
Please contact our customer support team immediately with your order number and a photo of the damage. We will arrange for a replacement or a full refund at no extra cost.